The Italian National Contact Point (NCP), established at the Ministry of Health, provides information to facilitate access to cross-border healthcare within the European Union.
For information, write to the NCP through the online form, you will receive a reply as soon as possible, and in any case within 30 working days. By submitting your data via email, you consent to the processing of your data as specified in the privacy notice.
If the request is particularly complex and requires further investigation, the NCP will promptly notify you any new deadline.
If you are registered with the Italian National Health Service (SSN) you are entitled to enquire with the Italian National Contact Point for the following issues:
If you are registered with another National Health Service from any other EU country, please refer to the National Contact Point of your own country for any concern regarding the issues mentioned above.
You may still refer to the Italian National Contact Point for information on the following issues
Corresponding information concerning the health systems of other EU countries can be obtained from the relevant National Contact points directly or also through the Italian National Contact Point.
Patients assisted by the Health System of any EU country may also obtain specific information concerning their healthcare directly from all the care providers (health care facilities or professionals, public or private, and affiliated) operating in the EU, particularly for:
The care providers (health care facilities or professionals, public or private, affiliated) are also required to issue detailed and clear invoices.
Italian and EU citizens registered with the Italian Health Service who intend to avail themselves of indirect healthcare are required to apply for prior authorisation limited to the services provided for by Ministerial Decree 50 of 16 April 2018.
For information on fees:
Learn more:
Last update 16 december 2024